AI-enhanced Shopping Experience

Not by adding features. But by removing friction.
Your customers don’t want to think. They want one clear path to the best solution - fast.
AI-enhanced shopping experience delivers exactly that:
✅ Doubles your conversion
✅ Boosts AOV through smart upsell
✅ Surfaces what your buyers actually want
✅ And builds a competitive edge rooted in customer understanding - not just tech

Simple text chatbots don’t work

You need a multimodal sales agent - designed for how people actually buy.

  • 95% of the experience should happen via tapping, visuals, or voice - not typing

  • Voice commands, microtools, product previews, guided flows - seamlessly embedded into your purchase process

  • Use text only where it adds value - or makes the experience faster

Price? Between €20–70k for a full system - tailored to your business.

Who AI-SX is for

  • Premium e-commerce teams

  • Businesses selling configurable or complex products

    (furniture, luxury, automotive, tech)
  • Product leaders and digital directors

Traditional sales vs Agent-enhanced sales

E-commerce Standard Journey

  • User must know what they want
  • Same static flow for everyone
  • Filters and checkboxes
  • Limited upsell
  • Doubt & decision fatigue

AI-enhanced Shopping Experience

  • User just describes their goal
  • Personalized flow, tone & recommendations
  • Natural interaction: visual, voice, tapping
  • Smart, contextual suggestions
  • One clear best-fit recommendation

Why AI-SX matters

Business first:

  • Sell solutions, not just products

    Agents guide users to the best-fit option based on their intent - not a filter list.
  • Boost conversion and upsell

    Smart prompts increase average order value, drive bundles, and reduce drop-offs.
  • See what you're missing

    Discover hidden user intents and needs you’re not addressing - yet.

UX that accelerates decisions:

  • Reduce hesitation

    Visual confirmations, previews, and natural exploration build trust.
  • Shorten decision time

    Agents simplify complexity with defaults, suggestions, and real-time logic.
  • Visualize the solution early

    Use 3D configurators, AI-supported editors, or embedded previews to show the outcome upfront.

Modalities = The building blocks of the ultimate shopping experience

Every experience we build uses a custom mix of modalities - precisely mapped to your users’ needs, product logic, and buying context.

  • Personalization at Scale

    Voice

    natural control, perfect for mobile or hands-free
  • Reduced Buyer Hesitation

    Text

    layered control, refinement, and fallback
  • Streamlined Decision-Making

    Microtools

    interactive elements that help users compare, visualize, or validate decisions
  • Workflows

    from 3D configurators to AI-assisted editors, tailored to your product

We don’t just talk about multimodality. We build it - fast.

What decision-makers ask us

What do our clients say

Introduction of a 3D Configurator, transfer to a new e-commerce platform, and other planned changes we did, increased our conversion rate by approx. 100%. We achieved the goals set at the beginning of the cooperation, we’re very satisfied with the results. [...] They advised us how to efficiently move into a direction we were aiming at - becoming the most digital furniture retailer in Europe. They helped us efficiently reach our goals, on time, and according to the plan. It’s also simply a pleasure to work with them.

Marcel Faymonville

How We Work

Step 1

Discovery & Strategy

Step 2

Design & Prototype

Step 3

Integration & Launch

Step 4

Optimization & Learning

Ready to transform your shopping experience?

Let’s turn your e-commerce into an intelligent, adaptive showroom - where AI doesn’t replace humans, but helps them think less, buy more, and come back.

Take the next step in shopping innovation